Acronyms kill understanding

I am preparing for a long-awaited job interview. (yay!)
As part of my due diligence, I like to review relevant information.
I continued to trip over the same acronym, in various contexts. Think these webpages might cause issues?

Mobile-first verse Master-data




Magenta – fail

So sad. I was talking to a recruiter about some of the work I had done in my recent past.
One of our core initiatives was improving the tools used in the assisted channel. In English: If you talk to a sales associate or call customer care, you interact with someone. That is ‘being assisted’ and you have become a participant in the assisted channel process. Anything that happens now would be impacted by the tools and improvements to the user experience. (the “user” is the internal resource)

I am very proud of the work we did over the last few years, so I have no problem bragging about what was accomplished. My issue is trying to communicate it to wireless outsiders. In an effort to show the types of tools we worked on, I suggested the recruiter take a look at magenta’s website and do a coverage check.
EPIC FAIL TMO – screen shot below. So, so sad…..TMobileMaps_EpicFail

Checklists, checklists, everywhere checklists

It has recently come to my attention I communicate via checklists.
I do not think I am alone in this behavior.
What are meeting minutes anyway, besides a list of things folks have agreed upon needs to be done and how we have agreed to execute? The perfect foundation for communicating via checklists!

For the checklisting aficionado, I recommend Wunderlist.
I don’t know if it is the best, nor the greatest, but it works and that is all that matters for me. It has some nifty features, that have greatly simplified my life. Maybe I should blog on my thoughts, at some point.
For those folks who prefer a more visual representation of what we are doing, I like Trello.
Personally, I connected those two with my system of record communications tool and BAM life was easier.