I have an onboarding process that works. It is valuable because it gets everyone productive in a very short time frame. So what is the one way to set me up to fail? Drop the ball.
I gave them my checklist. I have been defining, writing, revising, producing the right steps for years. When I have the time, I use it to keep it updated. Well, of late, I haven’t had any time to do that because I am already trying to complete an 80 hour per week job in 40 hours as it is, so there isn’t a lot of lull in my schedule that allows me to produce updated tools in one of the most evolutionary environments I have ever experienced!
The interesting part is that even with my checklists, they can’t execute. The reason my process works is because I do it. I personalize every encounter.
Why does this have to be done this way and in this order? Well because I understand the cadence necessary to optimize the transaction. Maybe it is my old school database theories rising up from deep in my soul, but ultimately I am trying to optimize the employe eXperience for the newest team member.
I need to work in a ‘trusted’ environment again. When I look back on my career, I realize I was the happiest when I was deep in the belly of the beast and optimizing transactions. In some way, this has tainted my view of the world. I see everything I am doing as a transaction to be optimized; so if I can remove roadblocks to completing that transaction, shouldn’t I do everything in my power to do so?
But it is more than that. In my effort to be effective and efficient, I try to never forget that these are not just messages I am sending about, these are people! At every step of the way to get the job done it is all about the people and the relationships. I think I am one step closer to defining my own personal secret sauce!