Troubleshooting…

This is one of my better skills. I listen to what is going on and figure out what the correct next question is to help get us one step closer to a solution. Tonight I figured out why I am good at this.
During our evening call tonight, my mother had me panicked about a power outage and their deep freeze going out. It was a rather eventful day for her and she was still shaken.
If I had stopped listening at her description, I would be panicked and looking to buy tickets home.
Fortunately, my father was there. Repeating the information Mom had shared back to Dad, I was able to ascertain that someone left the door open on the deep freeze which led to a mess and Dad had turned off the power so he could fix it.
It took me awhile to get from ‘the sky is falling’ to reality, but I blessed to have that opportunity.
Thanks Mom for teaching me the listening skills.
Thanks Dad for teaching me the translations.

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